Refund Applicabilty:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Several types of goods and services are exempt from being returned. A refund is not allowed if you've used any credit from the subscription plan. To be eligible for a refund, you should clearly specify the reason of refund. For more details, please check the “Cancellations/Refunds” section below. To complete your return, please write to us at hello@investopad.com

Refunds (if applicable):

Once your refund request is received, you request will be verified. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@investopad.com

Requesting a refund:

Please write to hello@investopad.com for requesting a refund. Please mention the product/service bought/leased, transaction details such as invoice number, mode of payment, transaction details (card number, bank account, cheque ID and such) and reason for the request of refund in the email.

Cancellations/Refunds:

For Hourly and Daily use of our premises:

10% of the Rental charge will be levied on the User if booking is cancelled up to 1 calendar day (24 hours) prior to commencement of reservation of premises booking start date and start time (local time zone of the booking venue). For reservations that fall outside the refundable cancellation window stated above, the same can still be cancelled but ‘without’ any refund (except for security deposit, if applicable) and Investopad shall reserve the right to charge you for the entire booking period.

For Weekly use of our premises:

10% of the Rental charge will be levied if booking is cancelled up to 2 calendar days (48 hours) prior to commencement of reservation of premises booking start date and start time (local time zone of the booking venue). For reservations that fall outside the refundable cancellation window stated above, the same can still be cancelled but ‘without’ any refund (except for security deposit, if applicable) and Investopad shall reserve the right to charge you for the entire booking period.

For Monthly use of our premises:

10% of the Rental charge will be levied if booking is cancelled up to 7 calendar days (168 hours) prior to commencement of reservation of premises booking start date and start time (local time zone of the booking venue). For reservations that fall outside the refundable cancellation window stated above, the same can still be cancelled but ‘without’ any refund (except for security deposit, if applicable) and Investopad shall have the right to charge you for the entire booking period.